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Diagnostics, logs & privacy

Use diagnostics to troubleshoot a scan or command failure, then choose the privacy settings that work for you.

Diagnostic logs

DevCleaner writes scan and command events to its log folder at ~/Library/Logs/DevCleaner/. In Settings, use Open Log Folder when support asks for a log. Logs rotate daily; DevCleaner retains the most recent five files, each capped at 2 MB.

Logs attached to bug reports

When you send a Bug report from the app, Attach diagnostic log (.txt) is enabled by default. You can turn it off or preview the exact attachment before sending. The attachment contains up to 200 recent log lines, capped at 64 KB. Paths, email addresses and common credentials are removed, and verbose dumps are omitted. Review the preview for any other sensitive details. The text file is sent with your report to support and stored with that report. If a log is unavailable, your report is still sent.

Verbose logging

Enable Verbose logging in Settings only while investigating a problem. It adds detail such as pipe-drain byte counts to the normal scan and command events. Turn it off again after reproducing the issue so logs remain focused.

Send a bug report

Open Settings → General → Support → Send Feedback and choose Bug, Idea or Other. A Bug report needs a valid email so support can follow up; email is optional for Idea and Other. The form shows the app version, macOS version, Mac model, architecture and locale sent with your message. Bug reports can include the diagnostic attachment described above.

Anonymous statistics

The Share anonymous stats control in Settings lets you opt out of anonymised launch and cleanup metrics. Launch and cleanup metrics include a random per-install ID, platform, app/macOS version, Mac model, architecture, locale and cleanup bytes when applicable. They do not include file paths or file contents. Disabling the toggle stops these optional events. A trial enrollment, license activation or feedback report is a separate request with the information you submit. Read the Privacy Policy for the complete, current policy.

Before sending logs to support, review them and include only the files relevant to the issue. A deletion manifest from History is often helpful alongside a log.

FAQ

Where are DevCleaner logs stored?
They are stored in ~/Library/Logs/DevCleaner/; Settings can open that folder directly.
What changes when verbose logging is enabled?
It adds extra diagnostic detail to normal scan and command logging, intended for troubleshooting.
Can I turn off anonymous statistics?
Yes. Disable Share anonymous stats in Settings. See the Privacy Policy for the full policy.
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